Welcome to American Eagle Clothing Shop! These Terms and Conditions (“Terms”) govern your access to and use of our website aerie-clothes.com and your purchase of our products. By accessing our site or making a purchase, you agree to be bound by these Terms. Please read them carefully.
Our shop is built on the principles of real-life comfort, confidence, and a seamless experience. Just as our products are designed to fit your life, these Terms are designed to create a clear, supportive, and trustworthy relationship with you, our valued customer.
1. Our Shop & Our Customers
Target Audience: American Eagle Clothing Shop caters to individuals seeking stylish, comfortable, and confidence-boosting apparel for everyday life and active pursuits. Our customers value quality, fit, and a straightforward shopping experience.
Shop Style: We are a direct, user-friendly online retailer focused on clear communication and supportive customer care. Our policies reflect our commitment to transparency and your complete satisfaction.
Product Philosophy: Our products, ranging from Adaptive Bras and Activewear to Bottoms and Bags, are curated with an emphasis on comfort, personal expression, and practical design. We specialize in categories that require a thoughtful approach to fit and hygiene.
2. Your Account & Responsibilities
To place an order, you may need to provide accurate and current information. You are responsible for:
- Maintaining the confidentiality of your account credentials.
- All activities that occur under your account.
- Providing a valid email address and accurate shipping details. Incorrect addresses may lead to delayed or lost shipments, for which we are not responsible.
- Ensuring you are of legal age to form a binding contract in your jurisdiction.
3. Products, Pricing & Availability
We strive to display our products (including items like Adaptive Underwear, Balconette Bras, Baggy Workout Pants, and Boots & Clogs) as accurately as possible. However, please note:
- Colors may vary slightly due to monitor settings.
- All prices are listed in US Dollars (USD).
- We reserve the right to correct pricing errors, limit quantities, and discontinue products without prior notice.
- Items in your cart are not reserved until you complete checkout.
⚠️ Final Sale Items
To uphold the highest standards of hygiene and integrity for intimate apparel, the following items are FINAL SALE and cannot be returned or exchanged under any circumstances:
- Adaptive Bras
- Adaptive Underwear
- Bikini Bottoms & Bikini Underwear
- Boybrief Underwear
- Boxers
This policy is in place due to the personal nature of these products. We appreciate your understanding.
4. Orders & Payment Terms
Placing an Order:
Your order constitutes an offer to purchase. We will send an order confirmation email. A contract is formed only when we send a shipment confirmation email.
Payment Methods:
We accept the following secure payment methods: Visa, MasterCard, JCB, and PayPal. By submitting payment, you confirm you are authorized to use the chosen method.
Your card will be charged at the time of order placement. If a payment method is declined, your order will not be processed.
Shipping & Delivery:
- Service Area: We ship globally, excluding certain remote regions and parts of Asia.
- Processing: Orders are processed within 1-2 business days.
- Shipping Options:
- Standard Shipping ($12.95): Via DHL or FedEx. Delivery in 10-15 business days after shipment.
- Free Shipping: Via EMS on all orders over $50. Delivery in 15-25 business days after shipment.
- Delivery Estimates: Are estimates only. Delays due to customs, holidays, or carrier issues are beyond our control. We are not liable for any import duties or taxes levied by your country.
5. Returns, Exchanges & Refunds
We believe in a perfect fit. Our standard return policy is designed to be hassle-free.
- Return Window: 15 days from the date you receive your order.
- Condition: Items must be unworn, unwashed, and in original packaging with all tags attached.
- Process: You must first contact our support team at [email protected] to obtain a Return Authorization (RA) number and instructions.
- Refunds: Issued to the original payment method within 5-10 business days after we receive and approve the return. Original shipping fees are non-refundable.
- Return Shipping: Is the customer’s responsibility, unless the item is faulty or incorrect.
- Exchanges: For eligible items, we will ship the replacement free of charge once the return is received.
Please refer to Section 3 for our Final Sale policy.
6. Intellectual Property
All content on this site (logos, text, graphics, images, software) is the property of American Eagle Clothing Shop or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
7. Limitation of Liability
To the fullest extent permitted by law:
- American Eagle Clothing Shop shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or products.
- Our total liability for any claim related to your order or these Terms shall not exceed the total amount you paid for the specific product(s) giving rise to the claim.
- We do not guarantee that the site will be error-free or uninterrupted.
- We are not responsible for delays or failures in performance resulting from acts beyond our reasonable control (force majeure).
This limitation does not affect any liability which cannot be excluded or limited under applicable law, such as for personal injury caused by our negligence or for fraud.
8. General Provisions
- Governing Law: These Terms are governed by the laws of the United States and the State of Florida.
- Changes: We may update these Terms. The current version will always be posted on this page with the “Last Updated” date.
- Severability: If any provision is found invalid, the remaining provisions will remain in full effect.
- Contact: For any questions regarding these Terms, please contact us.
Contact Us
American Eagle Clothing Shop
Email: [email protected]
Mailing Address (Correspondence Only):
1328 Jenks Avenue, Panama City, US 32401
Please do not send returns to this address without prior authorization.
With love, style, and a commitment to your complete satisfaction,
The Team at American Eagle Clothing Shop
